Betting Rules

General Betting Conditions

These rules apply to bets and gaming activity completed through the Vegas Stars Casino website or any other approved digital service. A player is responsible for understanding the rules before placing a wager. If a particular game, market or promotion has additional conditions, those conditions will apply alongside these general rules. Where there is a difference between general wording and a specific game rule, the specific rule for that game or market will normally govern the relevant activity.

Players must use the service only where online gambling is permitted under the laws that apply to them. You must be legally permitted to gamble in your location and must meet any applicable minimum age requirement. Vegas Stars Casino may restrict access where a service is not available, where a player cannot be verified, or where use would conflict with legal, regulatory or operational requirements.

• You must provide accurate, current and complete information when registering and when responding to verification requests.
• You must keep your login details confidential and take reasonable steps to prevent another person from using your account.
• You must not allow another person to place bets through your account or use your account for another person's benefit.
• You must not use the service for unlawful activity, fraudulent activity, money laundering or any other prohibited purpose.
• You must follow the instructions, limits and conditions displayed for the relevant game, betting product or promotion.
• You must check your selections, stake, currency and other details before confirming a wager.

Vegas Stars Casino may carry out identity, age, payment and source-of-funds checks where appropriate. A player may be asked to provide information or documents before using particular services or before a transaction can be processed. If requested information is not supplied, cannot be verified or appears inconsistent, access to some or all services may be limited while the matter is reviewed.

Placing and Confirming Bets

Submitting a wager

A bet is submitted when you select the relevant game or market, choose the stake or other required options, and confirm the transaction using the available betting controls. A bet is not necessarily accepted simply because a selection has been made or displayed on screen. Acceptance occurs only when the wager has been recorded by the system and a confirmation is shown or otherwise made available.

You should review every bet carefully before confirming it. This includes checking the selected game, bet type, stake, number of entries, odds or displayed return where relevant, and any applicable conditions. Once accepted, a wager may not be changed, cancelled or withdrawn unless the relevant game rules, website terms or applicable law allow this.

Rejected, interrupted or duplicate bets

A wager may be rejected if an account is restricted, a market is closed, a game is unavailable, a required condition has not been met, or a transaction cannot be processed. A bet may also fail if there is a communication problem between your device and the service. Players should not assume that a bet has been accepted unless a confirmation is provided.

If a player sees an error message, an unclear result or a possible duplicate transaction, they should avoid repeatedly submitting the same wager and should check their account history before trying again. Records held by the betting system will be used to determine whether a transaction was accepted, rejected, cancelled or settled, subject to any review required because of a technical or other issue.

Stake, balance and settlement

Only funds shown as available for betting may be used to place a wager. A displayed balance may include amounts that are subject to wagering conditions, verification, a payment review or other restrictions. The conditions shown for the relevant transaction will explain whether an amount is available for cash play, promotional play or another purpose.

Wagers are settled according to the result produced by the relevant game or market and the rules displayed for that product. A settlement may depend on the official result, a random outcome, the completion of a game round or another defined event. Once a result has been determined in accordance with the applicable rules, the wager will be settled against that result.

Game Results and Specific Rules

Each game or betting product may have its own rules covering eligible bets, game stages, winning combinations, payouts, interruptions, cancellations and settlement. Those rules should be read before play begins. Information displayed in the game interface is provided to help explain the available options, but it does not replace the full rules that apply to the product.

Casino and random outcome games

For casino games based on random outcomes, the result is determined by the game system or the relevant game procedure. Past results do not predict future results. A player cannot improve the mathematical outcome of a random game by increasing the number of bets, changing a betting pattern or relying on previous results. Any return depends on the rules and outcome of the individual game.

Where a game includes reels, cards, wheels, dice or similar features, the rules will explain how the result is created and how winning combinations or outcomes are assessed. Features such as bonus rounds, multipliers, free plays or special symbols are available only where shown for that game and may be subject to additional conditions.

Live, event-based or other markets

Where event-based or live betting is available, markets may open, close, change or become suspended as information develops. A displayed price, line or market status may change before a wager is accepted. Settlement will be based on the relevant official result or the method stated in the market rules. If an event is postponed, abandoned, changed or otherwise affected, the applicable market rules will explain how the wager is treated.

Technical errors and irregular events

If a clear technical, pricing, display or system error affects a bet, game or result, the transaction may be reviewed and corrected in accordance with the applicable terms and laws. This may include cancelling a transaction, correcting an incorrectly displayed return or restoring an affected balance. A review will consider the available system records and the rules applying to the relevant product.

A game may be interrupted by a connection failure, device issue, maintenance, software problem or another event outside a player's control. If the system has recorded a valid game action, the outcome may still be settled under the game rules. If the result cannot be established reliably, the transaction will be handled in accordance with the applicable product rules.

Account Integrity, Responsible Play and Disputes

Fair play and prohibited conduct

Players must use the service honestly and fairly. Prohibited conduct may include attempting to manipulate a game, exploiting a known error, interfering with the website or software, using automated tools without permission, creating multiple accounts to avoid restrictions, or using payment methods that do not belong to the account holder. Accounts or transactions may be reviewed where unusual activity, collusion, fraud or another breach is suspected.

Where a review identifies a breach of these rules or other applicable terms, access to the account or services may be suspended or closed. Transactions may be withheld, cancelled or otherwise handled in line with the applicable terms and legal obligations. This does not limit any rights a player may have under Australian law.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before playing and only use money you can afford to lose. Consider setting personal time or spending limits, taking regular breaks and avoiding gambling when upset, tired or affected by alcohol or other substances.

• Do not chase losses or increase stakes to try to recover money.
• Keep track of how much time and money you spend gambling.
• Do not borrow money or use essential household funds for gambling.
• Use available account controls, limits or breaks if your play is becoming difficult to manage.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• Contact the available support service through the website if you want information about responsible gambling options.

Questions and complaints

If you believe a wager has been settled incorrectly or you have a question about a game, first review the relevant rules and your account history. You can then raise the matter through the support channel made available on the website. Include enough information for the transaction to be identified, such as the date, game, stake and reference shown in your account, while avoiding the unnecessary sharing of sensitive information.

Matters will be reviewed using the relevant rules, transaction records and available technical information. A player may be asked to provide further details during the review. These Betting Rules may be updated from time to time to reflect changes to services, legal requirements or operating procedures. The version displayed when a wager is placed will generally be relevant to that wager, unless a different approach is required by law.