Vegas Stars Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and Vegas Stars Casino in relation to your use of the website and any related online services. They apply whenever you browse the website, create or use an account, make a deposit, place a bet, enter a game or use another service made available through the website. If you do not agree with these terms, you must not access or use the services.

Additional rules may apply to specific games, competitions, promotions, payment methods or other features. Those rules will be displayed on the relevant page or made available before you use the applicable feature. They form part of these Terms & Conditions. If an additional rule conflicts with these terms, the additional rule will apply only to the relevant game, offer or service.

You are responsible for reading the current version of these terms and checking any information that applies to your account. Vegas Stars Casino may update, replace or amend these terms when reasonably necessary, including to reflect changes to law, technology, security requirements, products or business operations. The updated version will take effect when published on the website unless a different date is stated.

• You must use the website lawfully and in accordance with these terms.
• You must provide information that is accurate, complete and current.
• You must not use the website for fraud, money laundering, abuse, unlawful activity or any purpose that could harm the service or another person.
• You must not interfere with the operation, security or availability of the website.
• You must not copy, reproduce, modify or commercially exploit website content without appropriate permission.

Some services may not be available in every location or on every device. We may restrict access to a game, feature, payment method or promotion where this is required by law, risk controls, technical limitations or operational considerations.

2. Eligibility and your account

You may only use the services if you are legally entitled to do so in the place where you are located. You must meet the applicable minimum legal age for online gambling and satisfy any other eligibility requirement that applies to the relevant service. You must not access or use the website if online gambling is unlawful for you, if you are subject to a gambling exclusion, or if you are prohibited from holding an account.

Only one personal account may be held by each individual unless we expressly approve another arrangement. Accounts are intended for personal use and must not be opened, operated or funded on behalf of another person. You must not sell, transfer, assign, lend or otherwise make your account available to anyone else.

During registration or at any later stage, we may ask you to provide information or documents to verify your identity, age, location, payment method or source of funds. Verification checks may be carried out before an account is fully activated, before certain transactions are processed, or whenever we consider them necessary for legal, regulatory, security or responsible gambling reasons.

1. Choose account details and passwords that are not easily guessed.
2. Keep your login information private and do not disclose it to another person.
3. Tell us promptly if you believe your account has been accessed without permission.
4. Check your account activity and transaction history regularly.
5. Update your personal information when it changes or provide requested verification information within a reasonable period.

You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and the circumstances show that you took reasonable steps to protect your credentials. We may suspend access while an account, transaction or activity is being reviewed. A restriction may remain in place until requested checks are completed.

We may refuse an application, decline to open an account, limit access or close an account where we reasonably consider this necessary for compliance, security, responsible gambling, fraud prevention, operational or other legitimate business reasons. Where permitted, we may explain the general reason for an action, but we may not be able to disclose confidential security or investigation information.

3. Games, deposits, withdrawals and promotions

Before participating in a game, you should review the information shown for that game, including the way bets are placed, the applicable rules and any relevant return or probability information. A bet or game entry is generally treated as accepted when it is recorded by the website system. If there is a technical error, interruption, obvious pricing error or other irregularity, the affected transaction may be reviewed and corrected in accordance with applicable law and the relevant game rules.

You must check the details of each transaction before confirming it. Once a bet, wager or game entry has been accepted, it may not be cancelled or changed except where the applicable rules or law permit this. We may void or amend a transaction where there is a system failure, incorrect information, suspected manipulation, duplicate processing or another valid reason.

Deposits must be made using a payment method that you are authorised to use. Payment providers may apply their own terms, verification procedures, fees or processing requirements. We do not control the operation of external payment networks and cannot guarantee that every payment option will be available at all times.

Withdrawals may be subject to account verification, payment checks, transaction reviews and any applicable game or promotion rules. We may return funds through an appropriate verified payment method and may request further information before processing a withdrawal. You remain responsible for ensuring that the payment information supplied to us is accurate and belongs to you.

Promotions, bonuses, free games and other offers are subject to specific terms displayed with the offer. Those terms may include eligibility requirements, an activation process, a time period, wagering or play-through conditions, game restrictions, maximum values, withdrawal conditions or other limits. You should read the full promotional terms before accepting an offer. If you do not satisfy the applicable conditions, an offer or related benefit may be removed or may not be available for withdrawal.

• You must not create multiple accounts to obtain an offer more than once.
• You must not use another person's account, payment method or promotional entitlement.
• You must not exploit an error, loophole or technical fault in a game or promotion.
• You must not use automated tools, bots, scripts or other software to gain an unfair advantage.
• You must not engage in collusion, chip dumping, fraudulent play or any other activity that undermines fair gaming.

Where we identify suspected misuse, fraud, prohibited play or a breach of these terms, we may suspend an account, cancel affected transactions, remove promotional benefits, restrict future participation or take other action available under the applicable rules and law.

4. Responsible gambling, privacy and security

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Only gamble with money you can afford to lose. Set a budget before you play, take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or substances, or trying to solve financial problems.

Account tools may be available to help you manage your play, such as deposit controls, time reminders, activity information, temporary account breaks or longer-term self-exclusion. The availability and operation of a particular tool may depend on the service and applicable requirements. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support from an appropriate Australian gambling support service or health professional.

We take reasonable steps to protect account information and transactions, but no website or internet transmission can be guaranteed to be completely secure. You should use a private, trusted device, keep your software updated, avoid sharing your password and log out after using a shared device. We will not normally ask you to disclose your full password.

Personal information is handled in accordance with the applicable privacy information made available on the website. This may include information collected during registration, identity checks, payments, customer support, website use, fraud monitoring and responsible gambling processes. Information may be used to provide services, maintain security, meet legal obligations, manage risk, improve the website and communicate with you where permitted.

By using the services, you acknowledge that electronic communications may be used for account notices, service information, verification requests, security alerts and other permitted messages. You should keep your contact and notification preferences current so that important information can reach you.

5. Website content, liability and ending the agreement

The website and its content are provided for general information and access to the services. We aim to keep information accurate and available, but content may change and errors or interruptions may occur. We do not promise that the website will always be uninterrupted, error-free, secure, compatible with every device or available in every location.

To the extent permitted by law, you use the website at your own risk. We are not responsible for loss caused by events outside reasonable control, internet or telecommunications failures, payment provider problems, device faults, malware, unauthorised access resulting from your failure to protect account details, or your breach of these terms. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law.

The website, design, text, graphics, software, branding and other materials are owned by or used with permission by the relevant rights holder. You receive a limited, personal and non-transferable right to use the website for its intended purpose. You must not reproduce, distribute, reverse engineer, frame, scrape or create derivative works from the website unless permitted by law or authorised in writing.

You may close your account by following the available account process or by requesting assistance through the support channel shown on the website. We may suspend or end your account if you breach these terms, fail required checks, become ineligible, engage in prohibited activity, request self-exclusion, or where closure is necessary for legal, security, responsible gambling or operational reasons.

When an account is closed, any outstanding matters will be handled in accordance with applicable law and the relevant account or transaction rules. You must not attempt to open a new account or continue using the services after a restriction or closure unless you have received clear permission to do so.

These terms are governed by the laws that apply to the relevant service and your location, subject to any mandatory rights or protections available to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. If you have a question about these terms, account access or a transaction, use the support option displayed on the website and provide enough information for your request to be reviewed.